You have many choices in life and in your business. I believe one of the most significant choices you make is whether you will be the true expert in your field. By definition, the expert is the recognised leader, the one who stands above all the other people in that field – and that person is usually wealthier than his or her peers. The expert is usually the one who put more thought and attention into the goal, so that person truly deserves greater benefits. The benefits are three-fold, and I would encourage you to think about which ones would motivate you to set yourself up as the true expert in your area.

You owe it to your customers

Your customers are confused. They need direction. They have real issues and concerns that only you can resolve, but unless you are a real expert who stands out above the crowd, you are being lumped into a big group with all of the other companies that do what you do. Personally, I’m glad we have a big market and entrepreneurship is encouraged. However, you may have noticed a glut of emails, marketing material and general information from a growing number of companies that all start sounding the same. When I go to networking meetings, I can hardly remember two or three people a few days after the meeting. I’m not being mean; I just have too much happening in my life and it seems my brain will only cope with outstanding information. I have been studying this issue for several years, and most people have a similar view. The people I remember are those who say something specific and memorable – and I will only remember one thing about them. I ‘catalogue’ people so that I stand a chance of even remembering them at all. And as I said, I am not alone. By the way, I also notice those that are adding specific value in their books, blogs and articles, as well as those that others are talking about.

Make it easy for people to see the real value of what they do, as this makes it easy for them to choose you. They want to pigeon-hole you because there is just too much information coming at them from all angles. You don’t want them to pigeon-hole you but that’s what they need and want to do. If they want to catalogue you so that they remember you later, let them! They want you to stand out for one specific thing that you do better than anyone else.

The key to standing out is to have one message to share with your market and share it widely and wisely. Most people’s tendency is to diversify and talk about a range of things, but as we said, the customer would prefer to pigeon-hole you. Think of a top Internet company. Why does that company stand out in your mind? Probably because they have made it very clear where they excel and why they are the leader. Give your customers a clear message and they will love you for it. You will see more direct business and you will get others writing and talking about you, online and offline.

You owe it to yourself

Get your piece of the pie. If you haven’t noticed, it’s very competitive out there. That usually means more companies fighting for the same piece of business. If you are just ‘another one of those companies’, you have to fight a lot harder and will probably get squeezed on price. The more you stand out as the expert, the less competing you need to do and the higher the price you can command. Think about your own buying habits, in business or even at home. Have you ever purchased a premium product or worked with a serious expert in their field, willing to pay more for the confidence that you were getting the best? In today’s market, the abundance of choice means customers can shop around and get good deals, but the amount of choice available also makes it harder to find the real leaders.

Being the expert also allows you to keep things simple. When you wake up in the morning, you only have one hat to put on. It’s a great feeling and you will wear that hat with greater confidence. Over the past eight years of showing entrepreneurs how to be real thought leaders, I have noticed that those who embrace this concept of being a real expert on one area have greater creativity and fulfilment as well. It’s as if the part of the brain that was managing all the diverse roles was finally freed up to focus on being the best at one thing. It is very liberating.

You can go deep, acquiring more and better knowledge about your subject and your market. You can then share that knowledge and new insights with that market and help them even more. Knowing that you are delivering real value is a benefit that can’t even be quantified.

A benefit that can be quantified is time saving. One of the best ways to prove one’s expertise is by writing and publishing. However, most entrepreneurs do not do any writing because they think it is time-consuming and overwhelming. Experts write good quality books, articles, blogs and speeches, and they write them fast because they know their subject so well. Getting books, articles, blogs and speeches out quickly and frequently widens the gap between them and their competitors, allowing them to stand out even more. I would love it if you could do that because it makes life a whole lot easier and way more fun!

You owe it to society

Society is in desperate need of good leaders. As I mentioned, people are willing to pay more for the leading solution because they hope it will enhance their lives. You want to think about how what you do enhances lives. Then keep that picture in your mind as you go about your business day.

Inspire the next generation. The next generation of entrepreneurs are looking to us to provide guidance and direction. The more specific greatness you can share, the more you will help them realise their potential as well. It’s like providing a clear signpost, as opposed to one with too many confusing directions on it.

When you become the true expert, you will become wealthy. Wealth can be measured in financial terms and it can also be a sense of abundance and well-being. Many people want to build their businesses, write books and become experts to acquire wealth. I believe the key lies in knowing what that wealth will do for yourself and others.

So we are not just talking about you becoming wealthy to benefit yourself. Your family probably features strongly in your vision. What about other people you would like to help? A rich person can help a lot more people than a poor person can. Wealth is a great thing, if fully appreciated and used for the good. So please consider being the true expert and becoming wealthy.

Mindy Gibbins-Klein is best known as Founder and Managing Director of The Book Midwife Co-Founder of Ecademy Press business publishing. Her mission is to create thousands of real thought leaders who will change business and society with their ideas.

An international speaker, trainer and consultant with 20 years in marketing, and over 100 clients who have written and published excellent books and articles quickly using the Book Midwife methodology, Gibbins-Klein shows top business leaders how to turn their expertise into enhanced credibility and more business. Read more at www.bookmidwife.com

Have you ever opened a favourite magazine or journal only to find an article by or about your biggest competitor? How did that feel? Not too great, I imagine. Especially when you know that your product or service is superior. Some people just seem to get all the media attention. They also tend to get more business than those with lower profiles. In my experience, media attention and increased business go to those people who have established themselves as the experts

Finding the Needle

In this day of information overload, it is harder to find the needle in the ever-increasing haystack. There are many new businesses entering the arena because of redundancy (layoffs) and the attractiveness of becoming an entrepreneur. These new companies just crowd the market, confusing and diluting the messages from serious players. So, even if your company is the best, you need to shout even louder than before to be heard above the din.

Economic drivers and time pressures cause decision makers to react in ways that may not be ideal. For example, instead of taking the time to read the hundreds of emails, direct mail pieces, magazines and other print and online media, they resort to simpler methods of choosing suppliers.

The vast majority of companies I speak to say that they have seen a tremendous fall in the number of proposals they are asked to generate as well as the number of proposals to which they are being asked to respond. It seems no one wants to spend their time putting together lengthy documents and even fewer people want to read those documents. The nature of business decision making is changing, and it is going back to more old-fashioned values.

People do business with people they like and trust. They get to know about those people by meeting them, reading about them and hearing about them. So, a combination of personal relationships, public relations and word of mouth. The people who stand out are those who write and speak like they know what they are talking about, and the PR serves to validate that perception. And it is always a person who is a leader, by the way, not a company. Companies don’t have opinions, companies don’t sign agreements – people do. If the top executives create the right reputation, the company will do well as a result, and clients will be attracted to you.

Therefore you will be doing your clients a favour and saving them time if you stand head and shoulders above the competition, thus eliminating the need for complicated buying processes.

Someone has to be the expert; it might as well be you

If we look at the market as a pie, we must admit that the pie is a bit smaller than it was before. However, companies still want the same size slice of pie they had last year. Well, that’s simply not going to happen. As a result, the rate of business failure is up while a larger number of businesses than ever before fight over the smaller pie. And the table manners are not always pretty!

In every industry, one person is always going to get his or her slice of the pie, and that person is the obvious expert in the industry. The top person (or company) is the one that stands out in a decision maker’s mind because of their reputation. And, as I mentioned above, that reputation is built by good relationships, good PR and positive word of mouth. If you make yourself visible and share influential views on key topics in your industry, you will become known as the go-to person, a highly valued opinion moulder.

Executives cannot afford to be too busy to write or speak in public

I speak to hundreds of executives every year and one comment I hear consistently is that they are very busy running their businesses, and there is no time to do things like writing or speaking. My argument is that there are always some people who make time to distil their thinking and share their wisdom with the market. I call them the ‘REAL thought leaders’. Their willingness to be visible and vocal as well as bold and opinionated gives them an edge over those who have their heads down, buried in the business. It is not always easy to prioritise these kinds of activities, especially when business pressures intensify.

In fact, it is precisely when times are tough that creative approaches are necessary. The payoff can be more significant since so few are willing to do what it takes to be seen and heard.

Real thought leaders find the time to write and speak about their area of expertise. Steve Glowinkowski, PhD is founder and managing director of Glowinkowski International, a firm of management consultants specialising in organisational and leadership development. For 25 years, the company worked at building their reputation as a leader in this area, with an innovative process and framework, and an impressive client list. However, it was the publication of Steve’s book It’s Behaviour, Stupid! – What Really Drives the Performance of Your Organisation that consolidated the many years of work and established Steve and the firm as the go-to people for people development. The timing could not have been more critical, with the launch of the book taking place in the spring of 2009 when consultancy work began to dip dramatically.

One person is standing out above all the others in your industry. It may be you, or it may be the other guy. Being seen as the expert is no longer a luxury since a shrinking market delivers business deals to the obvious experts or the REAL thought leaders only. The good news is that it is easy to set yourself up as that top expert, if you have the resolve and determination to win. I hope you see your name the next time you open your favourite magazine.

Grad Expectations: The essential guide for all graduates entering the workforce by Rob Cross

In these tough economic times, development expert Rob Cross provides invaluable advice to Britain’s desperate graduate workforce to help them achieve their true potential.

Never has the job climate felt so hostile as in this cruel recession, and never have graduates, both newly qualified and established in the workplace, had to fight so hard to win their jobs and then to keep them. In Grad Expectations (published by Ecademy Press), an entirely unique professional guide by business and talent development guru Rob Cross, constructive, inspirational pearls of wisdom are unveiled, enabling readers to recognise the tools and qualities they need to nurture within themselves in order to enjoy successful and rewarding careers.

Grad Expectations wittily combines fact with fiction, as Cross offers his sage instruction through the life experiences of five young university graduates who meet at the induction day of their two year development programme at World-Corp PLC, a company like any other real organisation. Cross allows us to follow their individual journeys, charting their highs and lows, their individual and collective challenges, how they manage the complex hierarchy of office relationships, while establishing a system for success which enables them to fulfil their true potential. Cross was horrified by the inadequacies of UK careers advice programmes which were failing to give students a tangible understanding of life at work. He was shocked to discover how many good graduates were ill-suited to the careers they had worked towards, and were now effectively suffering from a quarter-life crisis. Cross was motivated to write Grad Expectations by the thought that millions of ambitious, talented graduates were trapped in jobs they hated, and that employers were themselves saddled with lacklustre staff.

Grad Expectations enables all young graduates to feel empowered and better equipped to deal with the daunting professional world. It removes any notion of shame that might be attached to those who must chose to resign from it and follow another path of employment. Rob Cross’s priceless advice should be both a comfort and an inspiration for students on the cusp of employment, as well as acting as a brilliant guide for those talent managers who may need to fine tune their own working practices.

About the author: Rob Cross was born in Melton Mowbray but emigrated with his family to Melbourne, Australia as a toddler. He has degrees in both business and engineering. After an influential tenure with the Australian Air Force he returned to Britain in 2004, and was employed to deliver leadership courses to public, private and not-for-profit organisations. He currently works as a business and leadership development consultant focusing on developing tomorrow’s leaders through providing specialist coaching and consultancy, as well as running training seminars and motivational speaking assignments. Rob Cross lives in London.

To find out more about Rob Cross go to:
www.rob-cross.com
www.grad-expectations.com

You can buy the book for £12.99 (excluding delivery) from Ecademy Press or Amazon (UK site linked) on-line or by ordering using the information below at your local bookseller.

Bibliographic Information:
Grad Expectations
Rob Cross
ISBN 978-1-905823-61-1
Published by Ecademy Press Sept 09
Retail Price £12.99

Ecademy Press is a leading publisher of new authors writing on business and life-solutions based titles. Since its launch in December 2005, Ecademy Press has published a number of highly acclaimed titles including Amazon bestseller ‘BusinessWise’ and ‘Property Magic’ by property millionaire Simon Zutshi

For more information about the author or to arrange an interview please email :-info@authoright.com

It’s all very well writing a book or an article for a magazine, but how can you find out whether your message is hitting the right people and having the desired impact? Executive communications strategist Mindy Gibbins-Klein suggests that the first step to successful communication is accepting that writing is very likely to be a one-way approach, at least at first…

A business colleague said something astounding the other day. He said he would rather speak to an audience of ten people than write for an audience of a thousand. I thought that sounded a bit strange, so I challenged him on it. It turned out that he had written an article for a magazine with a good circulation, but he hadn’t had any feedback at all from it. He felt he had spent his time crafting a wonderful, informative piece that no one appreciated. He also felt that if that message had been delivered in person, he could have seen the response from people immediately, in their eyes and their body language.

It’s true, what my colleague said, so how can we justify putting time into writing when we don’t get feedback? That, my friend, is the nature of writing. Sometimes you get to find out what your readers think of your material, and many times you don’t. It’s my view that we have to be OK with the fact that writing is one-way until we get a response, and we must continue to put good material into the market. There are some excellent guidelines for one-way communication that I have seen business experts use to their advantage. Here are my favourites:

1. Keep your outcome in mind at all times.

Hone your message according to what you have to say as well as what your reader needs to hear and decide what kind of information you are imparting. For example, if you need to teach people with your writing, you would probably choose a style which puts your ideas across in a reasonably straightforward way and allows you to get into plenty of detail. You will probably also want to offer the reader a chance to test his or her learning in the form of questions or even exercises. This differs tremendously from writing which aims to influence or persuade. That would need to sound more exciting and compelling; it would possibly use psychological elements to make the key points. Being conscious about your desired outcome will make whatever you write more clear and effective.

2. Deliver your message as passionately and authentically as if you were speaking.

I prefer to see writing as an extension of speaking, and in fact, for people who will not get the opportunity to hear you in person or even on the phone, your writing must do the same job. It has become very trendy to write conversationally, spurred on by the advent of blogging and newsletters. That style can be used effectively in books and articles as well. It’s no secret that one of my favourite authors is marketing guru Seth Godin. I love the in-your-face, direct style he uses. It feels like he’s in my living room talking to me one on one. It seems from his book sales that others also respond to that style. And it happens to be the way I prefer to write, in case you hadn’t noticed!

There is one caveat here which I must stress to you. Delivering your message as if you were speaking does not mean that it is the same as speaking. There are excellent ways of recording material for books and articles by using digital recorders and voice-to-text software. If you choose to use those methods, you really do need to take extra time to get it sounding right. I know some people who record their books take hours to tidy the text up and edit it. That can work and I have even had some of my clients make excellent progress by recording parts of their books. I just think you can be more careful and precise with your wording when you write or type.

3. Get feedback.

That may sound like it contradicts what I said earlier. Actually, there are some clever mechanisms to get people interacting with you, even though you are not there. Starting with the most basic idea, get people in your network to review your book – favourably and honestly. Even though we are all busy, we find time to help friends, don’t we? Once your friends’ reviews are published, it will encourage more readers to post reviews. You can also get readers to go to a web page and complete a survey – with or without an incentive. You can put an email address at the bottom of the piece, asking for comments – again, with or without an incentive. This can work equally well for books. I get a lot of clients excitedly planning to include CDs with their books, until I show them how they can still give away free CDs and capture people contact details and feedback at the same time. Never include bonuses with your book when you could engage with readers and get some indication of how many people read it and liked it at the same time.

That’s plenty for you to be getting on with. If you know your subject and deliver your message well, if you write powerfully and authentically, they will listen. And they may even respond. Let me know all about your success by writing to me at mindy@ bookmidwife. com – I offer lots of fabulous bonuses for my readers.

Mindy Gibbins-Klein is better known as The Book Midwife™. She has helped hundreds of experts get their message out into the market by writing and publishing the best possible books and articles. She is also a founder and director of Ecademy Press, an independent publisher established in 2005 and specialising in business and personal development books. For more information visit www.bookmidwife.com or email info@bookmidwife.com

Audra Lamoon and Sue Gilkes, Partners of Your Impact, a successful business training skills consultancy, with offices in the UK and Dubai, have published a book entitled ‘Blondes in Business’. The official book launch took place on 3 September at London’s newest 5* luxury hotel, The Grange, St. Pauls.

‘Blondes in Business’ details their experience, as women [and blonde to boot!] of setting up their own business in what is a largely male dominated market. In a lively and humorous way the book talks about the struggles and prejudices they have had to overcome and how they have successfully built up a thriving international business. The book also gives practical, no nonsense advice to those thinking of setting up their own business.

Your Impact was set up in 2004 by Audra Lamoon previously of Lamoon Business Solutions and Sue Gilkes of Your Impact. The UK Company has expanded into the Middle East market where they set up a joint venture company, Kawader Impact, based in Dubai. The company, which delivers business and people development training skills, employs over 40 trainers and has worked in over 20 countries worldwide, delivering programmes to the public and private sectors including retail, media, PR, hotel, construction, engineering, government, financial, education, health and rail.

The company works with some of the UK’s major contractors on PFI bids ranging in value from £300m to £1.1bn, including British Schools for the Future. They are involved throughout the whole process of the PFI bid – from presentation, technical content of the bid, team coaching, through to presentation and delivery.

Your Impact is also working with Microsoft where they have designed and implemented the ‘Microsoft Engineers Academy’, and are responsible for running the academy’s worldwide training programme. Since training commenced, Microsoft have seen, on average, an increase of 12% improvement in ‘Satisfied’ customers to ‘Very Satisfied’ customers.

Audra and Sue said that the rationale behind publishing the book was to pass on their knowledge and expertise, in order to encourage other women to set up their own business, particularly in the current recession which has seen many thousands of people lose their jobs.

The book is available to order online at www.blondesinbusiness.com priced £10.99.

For more information contact Michelle Swales on michelle@yourimpact.co.uk or call 0788 798 4107.
For more information on Your Impact log onto www.yourimpact.co.uk